Laura Mercier Concealer
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Industry West chair in a room
Laura Mercier Concealer
Model wearing Bandier
Industry West chair in a room

Retention-first marketing strategy & execution for leading ecommerce brands.

Marketing

Our Marketing Practice

We fuel growth and drive long lasting customer relationships. Fully managed services across Email/SMS, Personalization, CX, Loyalty, and Subscription programs. Domaine provides the orchestration-layer across a growing suite of AI-Native partners.

Laura Mercier Concealer
Model wearing Bandier
Industry West chair in a room
Laura Mercier Concealer
Model wearing Bandier
Industry West chair in a room

Domaine

We build customer journeys that grow the world's leading brands.

"From intricate integrations to design finesse, you've tackled each challenge with precision and passion. Thank you for being a dream team to work with."

Michal Russ, SVP of Technology

We partner with brands that demand excellence – combining sharp strategy, authentic storytelling, and lifecycle marketing that drives lasting loyalty.

Our Lifecycle Marketing and CRM practice is designed to identify and nurture long-term customer value. We build and continually optimize programs that combine automation, segmentation, and behavioral insights that meet customers with the right message at the right time. Our approach blends services across Strategy, Design, and Technology to activate insights across channels, ensuring every interaction feels intentional, relevant, and connected.

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Assouline book
Khaite shoes

Our B2C CRM practice brings together data, identity, and messaging to power personalized omnichannel experiences both on-site and off-site. We work across leading ESPs, CDPs, loyalty, and commerce tools to deliver incremental engagement and conversion through targeted Personas. Our industry-leading practice aligns customer data, behavioral signals, and AI-powered decisioning to help brands scale personalization while maintaining flexibility as their tech stack evolves.

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Timex watch campaign
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How We Work

Domaine Marketing Packages

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Full Service Lifecycle Marketing for Emerging Brands

Valentine's Day email campaign for Le Monde Gourmand

Lifecycle Marketing & B2C CRM for Enterprise Brands

B2C CRM Projects

CRM & Commerce Orchestration

Strategic Integration between Commerce and Marketing stacks.

Domaine CRM orchestrates between customer data, commerce platforms, and marketing systems into a single unified approach that drives incremental growth. By integrating between ESPs and AI-Native partners, we enable brands to activate insights across customer touchpoints. We view ourselves as the AI-driven orchestration layer, aligning data, decisioning, and delivery to create cohesive, high-impact customer experiences.

A graph showing how Domaine, Klaviyo, and Shopify intersect and create various customer touchpoints
Screenshots of a custom email for Benchmade

Domaine Marketing Services

Finally, a partner who is turning insights into action.

Our vision is to provide an innovative best-in-class relationship between the site experience and retention marketing channels. By combining deep strategic thinking with hands-on execution, we help brands move from insight to activation, powering smarter personalization, stronger relationships, and sustained growth across channels.

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Graph showing the interaction between Domaine's Data Warehouse, Faraday, and Klaviyo.
Examples of personas created by Domaine + Faraday, as well as graphs representing performance of difference personas.

Component-Based Design

We create component-based design systems that support dynamic content and personalization at scale. Built for efficiency, they adapt seamlessly to both emerging and enterprise brands: streamlining workflows for smaller teams while supporting global content and personalization at scale for enterprise growth.

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One-Stop Shop

Why Do Top Ecommerce Brands Choose Domaine?

Our vision is to provide an innovative best-in-class relationship between the site experience and retention marketing channels. By combining deep strategic thinking with hands-on execution, we help brands move from insight to activation, powering smarter personalization, stronger relationships, and sustained growth across channels.

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Your brand has a bright future... Let's craft it.

From Olaplex to The Row, we’ve helped brands build data-driven, revenue-focused CRM and lifecycle marketing strategies that scale.

Confirmed!

Marketing Work

Marketing Insights

Daily Harvest bowl
How Daily Harvest Migrated from a Custom Platform to Shopify

Daily Harvest built a custom ecommerce experience years before today’s commerce platforms could support its subscription model at scale. On Domaine Migrations Vol 02, Daily Harvest, Domaine, Shopify, and Klaviyo unpack what changed when the brand migrated eight years of history to Shopify, anchored its lifecycle strategy in Klaviyo, and rethought what “must-haves” really mean during a replatform.